1) Please double check the folders in public folder matches in the installation, there might be some missing folders
2) conform the webserve user is the same as files owner
3) conform folders in the public folder has the right permission.
We have already responded with the possibilities that can happen, and none of the clients we have faced this issue unless on server files issues.
Please send us your server details to [email protected] so we can check, however its 100% server issue which is on your side not ours.
Yes you cam upgrade your license to extended here :
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