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Instructions:

1. Please make sure to search for previous questions to avoid duplicates and to save both your time and support’s time and avoid waiting.
2. Please make sure to add a clear question title, description and attach it with log files and screenshots.
3. Expected response time:  4~12 business hours for the extended license,  within 72 business hours for a standard license during business hours.

 

1. Please check our documentation on how to debug issues