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Instructions:

1. Please make sure to search for previous questions to avoid duplicates and to save both your time and support’s time and avoid waiting.
2. Please make sure to add clear question title, description and attach it with log files and screenshots.
3. Expected response time:  2 hours for the extended license,  within 72 hours for a standard license during business hours.
4. for 500 errors please check this article before posting your question.